Service NEXT is a global initiative that instills a transformational mindset, implements changed processes, and redefines job roles within After Sales. For over three years, I played a crucial role in the core team at Porsche AG, implementing Service NEXT across Scandinavian countries, the Netherlands, Latin America, the USA, and Russia.

As facilitator and change consultant, in collaboration with EQU:WIN GmbH, I:

# co-facilitated 1-week on-site workshops in the various countries and dealerships
# conducted trainings on change management and communication
# co-developed the strategy and concept for the global change process
# supported stakeholder management and community building